Q

I forgotten my password to my account, how do I reset it?

A
You can reset your password on the login page. Due to your company’s firewall security policy, this email may be in your junk mail folder.
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IBF Portal (Individuals)

Q

I forgotten my password to my account, how do I reset it?

A
You can reset your password on the login page. Due to your company’s firewall security policy, this email may be in your junk mail folder.
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IBF Portal (FIs)

Q

Do I need to mail the hardcopy documents to IBF?

A
No. Hardcopies of the documents are not required. Please email the scanned copies to membership@ibf.org.sg
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IBF Portal (FIs)

Q

Can I apply for IBF membership?

A
Only MAS licenced financial institution, exempt entity and relevant industry association are eligible to apply for the IBF membership.
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IBF Portal (FIs)

Q

How do I update financial information?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit details under the financial information tab. Please submit the direct credit authorisation form (endorsed by the bank with the relevant signatories) via email to membership@ibf.org.sg
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IBF Portal (FIs)

Q

How do I update change from full fee course structure to nett fee course structure?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit details under the financial information tab. Choose nett fee structure. Please submit the direct credit authorisation form (endorsed by the bank with the relevant signatories) via email to membership@ibf.org.sg. For more information on the claims submission process, please click here.
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IBF Portal (FIs)

Q

How do I update my organisational profile?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit profile accordingly.
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IBF Portal (FIs)

Q

How do I add administrator roles to my account?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and click manage user, click add administrator. Key in details of the administrator and select the role (s).
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IBF Portal (FIs)

Q

How do I replace a Management Representative?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and click manage user, click add MR. Key in details of the MR and select the role (s).
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IBF Portal (FIs)

Q

How do I edit the Management Representative details?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on my profile on the top right hand side and update profile. Save and submit changes.
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IBF Portal (FIs)

Q

How do I update the CEO details?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit details under profile. Please submit the application form (endorsed with relevant signatories) and an official letter informing of the change in the CEO via email to membership@ibf.org.sg. Hardcopies of the documents are not required.
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IBF Portal (FIs)

Q

I have previously attended and completed the Non-Examinable Course conducted by IBF. Can I request for an IBF letter to show that I completed the training?

A
Yes. Please write in to exams@ibf.org.sg with a scanned copy of your NRIC/ID. Please note that there is an admin fee of $47+GST per letter. The letter will be couriered to your delivery address within 7 working days.
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Exams

Q

I noticed that I can view online copies of my past examination results on the IBF Portal. Can I use these online copies of my examination results as official result slips?

A
Yes. Your exam results can be viewed online and can be used as evidence of your official exam result. If you wish to obtain a printed result slip, you may request for a Duplicate Result Slip online through the IBF Portal.
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Exams

Q

What if I want to have a printed copy of my exam results?

A
You can request to purchase a Duplicate Result Slip through the IBF Portal. There is a fee of $47+GST for each result slip. IBF will courier the Duplicate Result Slip to your delivery address within 7 working days.
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Exams

Q

Will I get a certificate on passing my examination?

A
No. You will not receive any printed result slips or certifications after your exam. You may however, download and print a copy of your exam result from the IBF Portal 1 working day after your exam.
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Exams

Q

When will I know my results?

A
You will be informed of your result immediately after you complete and submit your exam. The system will calculate your score and display your exam result transcript on your screen. You will be able to access an e-copy of your exam result transcript by logging into your IBF Portal account 1 working day after your exam.
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Exams

Q

Can I find out which questions I have answered correctly?

A
No. You will however, be able to analyse your performance using the score band and weakness analysis.
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Exams

Q

Will I be able to tell how well I did on my exam?

A
Yes. In addition to knowing your exam grade, your exam transcript will show the score band and weakness analysis (...)
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Exams

Q

What are the exam grades for the IBF Examinations?

A
You will be given either a grade of Pass, Fail or Absent on your exam.
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Exams

Q

What types of exam questions will be used in the IBF Examinations?

A
There are three types of questions: Multiple Choice Questions (MCQs), Multiple Response Questions (MRS) and Case Study Questions (...)
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Exams

Q

Is there any training course that I can attend to prepare for the IBF Examinations?

A
There are various training providers that run preparatory courses for the IBF Examinations. IBF does not however vouch for the quality of these courses as they are third party providers.
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Exams

Q

What are application-based questions?

A
Application-based questions test a candidate’s ability to apply knowledge and concepts (for example, to determine, analyse, establish, predict, solve) in practical work situations.
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Exams

Q

If I just read the study guide, will I be able to answer all the questions and pass the IBF Examinations?

A
We would encourage you to also refer to the relevant rules, codes or other textbooks in the study guide footnotes and recommended readings if you do not fully understand the concepts in the study guide (...)
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Exams

Q

What types of questions will be tested in the IBF Examinations?

A
The study guides contain samples of the types of questions that will be tested in the exam. You may also refer to Q46 of the FAQs for more information (...)
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Exams

Q

How much time should I spend to prepare for my exam?

A
The recommended study hours for the IBF Examinations are shown below. The actual number of study hours required will vary depending on individuals’ prior knowledge & experience (...)
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Exams

Q

Can I purchase a hard copy study guide?

A
No. IBF has stopped selling hard copy study guides with effect from 9 October 2018.
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Exams

Q

Will I be informed if there is an update to the study guide?

A
IBF will inform all registered candidates if there is major update to your study guide. For minor updates, candidates are expected to refer to the Study Guides Updates page on the IBF website.
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Exams

Q

Will I still be able to access the electronic study guide if I re-schedule my examination?

A
Yes. Your access to the study guide will be extended till your revised examination date.
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Exams

Q

Will my access to the electronic study guide expire?

A
Yes. Your access to the study guide will expire after your scheduled examination.
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Exams

Q

Will IBF provide study guides upon registration for the IBF Examinations?

A
Yes. Upon successful registration for an examination, you will receive an email with a link to the electronic/PDF study guide. Alternatively you can log into your IBF Portal account to access the PDF study guide.
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Exams

Q

What kinds of items am I allowed / not allowed to bring into the Assessment Centre?

A
You will be only be allowed to bring in items listed in the Personal Belongings Policy (refer to the IBF Examination Rules & Regulations, Para 3.4). All other personal belongings (including wallets, electronic devices, etc.) are to be placed in the designated lockers, and will not be permitted in the Assessment Centre.
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Exams

Q

What happens if I arrive late for the examination?

A
If you arrive more than 15 minutes after the commencement of the exam, you will not be allowed to sit for the exam and will be considered as being absent from the exam. The grace period of 15 minutes after exam start time is to provide for exceptional and extenuating circumstances only.
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Exams

Q

What time should I arrive for my examination?

A
You are advised to arrive at the MAS Building AT LEAST 30 MINUTES before the start of your examination. This is to ensure that you have enough time to clear the MAS Building security and register for the examination at IBF before your examination starts. IBF is located within the MAS Building, and all visitors must clear MAS Security procedures before they can proceed to the IBF Assessment Centre at the 13th Floor.
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Exams

Q

What happens if I realise that I made a mistake in my examination registration details on the day of my exam?

A
You will not be allowed to sit for the examination and you will have to re-enrol for another session. No refunds of examination fees will be given (...)
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Exams

Q

What happens if I forget to bring my identification document on the day of the examination?

A
You will not be allowed to sit for the examination without proper identification and you will have to re-enrol for another session. As the examination administrator, IBF has to fulfil its obligation to verify candidates’ identity before they are permitted to take an examination. No refunds of examination fees will be given.
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Exams

Q

What identification documents are required when I turn up on the day of the examination)?

A
You must bring your original valid photo identification document (NRIC, passport, Singapore driver licence) on the examination day. The ID is needed for identity verification before you are permitted to take the examination (...)
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Exams

Q

Are MCs from Traditional Chinese Medicine (TCM) practitioners recognised by IBF?

A
Yes. IBF will recognise medical certificates (MCs) that are issued by licensed healthcare institutions that are registered with the Singapore Medical Council, TCM Practitioners Board or the Singapore Dental Council.
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Exams

Q

What if I am unable to meet the deadline for a free reschedule of my examination session?

A
You may submit an appeal to IBF (exams@ibf.org.sg) if you are unable to meet the timelines stipulated above due to extenuating circumstances.
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Exams

Q

I am on medical leave on my examination day. How do I re-schedule the examination date?

A
You must contact IBF by telephone at +65 6220 8566 on the day of your examination, and email a copy of your medical / hospitalisation certificate (MC) to IBF Exams at exams@ibf.org.sg, within 5 working days from the original exam date (...)
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Exams

Q

Am I allowed to transfer my examination registration to another person or candidate?

A
No. Transfers of registrations to other persons or candidates are strictly NOT allowed.
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Exams

Q

I have signed up for the wrong examination module. Am I allowed to change to another module?

A
No. Changes in examination modules or papers are NOT allowed.
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Exams

Q

I will not have my original passport on the day of the exam. What other valid ID can I present on the examination day in order to be allowed to sit for my examination?

A
You can present the original documentation from the embassy or immigration office which states the passport number / identification number which you had used to complete your exam registration, in order to be allowed to sit for your examination.
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Exams

Q

I have registered for my examination with the wrong name and/or identification number. Am I allowed to make any changes?

A
In the event of an error or unforeseen circumstance, you may request to change your name or identification number provided during the exam registration. Please write in to IBF Exams (exams@ibf.org.sg) before 12pm, 1 working day before your registered exam date (...)
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Exams

Q

If I can't make it for my examination, is there any way that I could defer my examination date/session and how long is the notification period to IBF?

A
You can reschedule to another examination date/session online and there will be a fee of $75 + GST for each reschedule of examination date. You need to reschedule your examination date at least 1 working day (before 12pm) before the original examination date. Rescheduling of examination must be done online on the IBF Portal.
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Exams

Q

If I am unable to make it for my examination session, can I reschedule the session to another person?

A
No, you are not allowed to transfer their assessment registration to another person. You are only allowed to reschedule the examination in your own name. You have to reschedule the examination by 12pm the working day before the original examination date. An administrative fee of $75 + GST will be charged for each rescheduling of exam session.
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Exams

Q

Why am I directed to a "registration full" page after entering my registration details?

A
As our registration system allocates seats based on a first-come-first-serve basis, your seat could have been booked by another candidate before you managed to complete your transaction. Please choose another available date for your examination.
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Exams

Q

What should I do when I am directed to an "access denied" page when I click on the date for registration?

A
Your page time limit could have expired. Try to refresh your page to continue with your registration.
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Exams

Q

How safe is it to do credit card transactions online?

A
All registrations through the IBF website where you provide the credit card details will be encrypted using SSL (Secure Socket Layer), which is a widely recognised security standard for Internet transactions. SSL encrypts data transferred between you and the server and renders it unreadable to anyone who might intercept it.
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Exams

Q

Would I have to provide my credit card details to IBF?

A
Under no circumstances would IBF ask for your credit card details. All credit card details provided by the candidate is done on the eNets payment server. For security reasons, IBF is not allowed to perform online transactions on behalf of the candidate.
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Exams

Q

Why do I need to provide my personal particulars when registering for an examination?

A
IBF continues to collect individuals’ personal data including NRIC, as the IBF Examinations comprise of regulatory and industry examinations that assess the exam candidates’ competency and application of knowledge relating to various requirements under the relevant rules, regulations or industry requirements (...)
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Exams

Q

Can I reserve a date / seat for the IBF Examinations over the phone?

A
IBF will not accept examination reservations over the phone. Examination registration must be done online via the IBF Portal.‍
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Exams

Q

Can I get a refund for the examination fees paid?

A
IBF will NOT entertain any requests for refunds of examination fees, for example in instances of sickness, business or travel arrangements, etc. The only cases where IBF would consider granting refunds are for cases of serious illness or bereavement, and you will need to produce supporting documents as may be required by IBF (...)
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Exams

Q

How do I know if my registration is successful? Will I receive any form of acknowledgement/ notification for my online registration?

A
Once your online registration is accepted by us, a tax invoice will be displayed (please print a copy for your record). An email confirmation will also be sent to the email address you have provided to IBF. You can also view and reprint your invoice once you have successfully registered by logging into your account in the IBF Portal.
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Exams

Q

What modes of payment do you accept for registration?

A
For individual registrations, you can pay by credit card (VISA or Mastercard). For corporate registrations, you can pay by credit card (VISA or Mastercard) or bank transfer (...)
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Exams

Q

Am I allowed to register for more than one examination at the same time?

A
Yes. You are allowed to register for multiple examination papers within the same transaction on the IBF Portal. However you are not allowed to register for multiple examination papers within the same exam session (i.e. same exam date and time).
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Exams

Q

When can I register to re-sit for an examination?

A
You may register for a re-sit immediately by registering for the next available assessment date.
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Exams

Q

I am an employee of a member company of IBF. Can I still register for the examinations at the member rate if I register as an individual online?

A
Yes. To enjoy the member rate, you can either register through your company’s corporate account or through individual online registration by providing (...)
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Exams

Q

How do I apply for a corporate account to sign up for examinations on behalf of my colleagues?

A
To create a Corporate Account on the IBF Portal, please go to the IBF Home page and click on “Portal Login”, followed by “Sign up here”. Please note that only 1 account may be created per organisation. The organisation would be identified by the Unique Entity Number (“UEN”), which is the ACRA’s Registry of Companies (ROC) number of the entity.
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Exams

Q

How often will new examination dates be released on the IBF Portal?

A
New dates will be released on a monthly basis.
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Exams

Q

When is the next available examination date and how often are the examinations conducted?

A
IBF runs several examination sessions every week. The examinations will commence at either 9.30am or 2.30pm. To check for available dates/sessions, please login to the IBF Portal. Only dates or sessions shown on the pop-up calendar can be selected for registration.
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Exams

Q

Can I register for other dates that are not shown on the IBF examinations schedule?

A
No. Only the dates shown as available on the examinations calendar schedule are open for registrations.
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Exams

Q

What are the available dates that I can register for the IBF Examinations?

A
Please login to the IBF Portal to view the available examination dates.‍
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Exams

Q

Do I need a user name and/or password to register for the IBF Examinations online?

A
Yes. You need to create an IBF Portal Individual Account (...)
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Exams

Q

How can I register for the CMFAS / CACS / FMRP / CBCE Examinations (“IBF Examinations")?

A
All exam registrations must be done online through the IBF Portal. To register for an examination, please login to the IBF Portal
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Exams

Q

Can the self-sponsored course participants use their SkillsFuture Credit to offset the course programme fee? If so, what is the amount that can be utilised?

A
Yes, self-sponsored individuals can use their SkillsFuture Credit for IBF recognised courses that are listed on the SkillsFuture Training Exchange. SkillsFuture Credit can be utilised to pay for the unsubsidised portion of the course fee.
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Enhanced Support for Training (FTPs)

Q

Is IBF recognised course eligible for SkillsFuture Credit support?

A
Only IBF recognised courses that fulfil the following requirements will be eligible for SkillsFuture Credit support:
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Enhanced Support for Training (FTPs)

Q

Who will submit the Training Allowance Grant claim on behalf of (i) licensed representatives and (ii) general insurance agents who complete a Financial Training Scheme (FTS) course?

A
The Financial Institution (FI) principal who supported the licensed representative or registered agent for the Financial Training Scheme course will need to submit the training allowance grant claim on their behalf.
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Enhanced Support for Training (FTPs)

Q

What will happen if the self-sponsored individuals (a) drops out halfway through the course; or (b) did not pass the assessment for the course?

A
The self-sponsored individual will not be eligible for the Training Allowance Grant.
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Enhanced Support for Training (FTPs)

Q

How long will IBF take to process the Training Allowance Grant application submitted on behalf of self-sponsored individuals?

A
IBF will take approximately 20 working days from date of claim submission to process an application. Longer processing time may be required in certain cases (e.g. incomplete or inaccurate submissions or non-standard cases). Please ensure that your trainees have linked their NRIC to their PayNow bank account to facilitate disbursement by IBF.
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Enhanced Support for Training (FTPs)

Q

Is there a deadline for the submission of the Training Allowance Grant claim on behalf of the self-sponsored individuals?

A
You must submit the Training Allowance Grant application to IBF for reimbursement to the self-sponsored individuals no later than 1 month from the date of course completion.
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Enhanced Support for Training (FTPs)

Q

What are the documents to be submitted as part of the Training Allowance Grant application?

A
You will be required to submit relevant supporting documents such as the Training Allowance Grant claim worksheet and trainees’ certificate of completion as part of the claim application. You may download a copy of the Training Allowance Grant claim worksheet from the IBF portal.
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Enhanced Support for Training (FTPs)

Q

As an IBF Standards Training Scheme (IBF-STS) training provider, how do I submit the Training Allowance Grant on behalf of self-sponsored individuals?

A
Training providers will submit the Training Allowance Grant on behalf of self-sponsored individuals. You will be required to log into your IBF Portal account to submit the relevant documents (e.g. training allowance grant claim worksheet and trainees’ certification of completion) for the claim application.
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Enhanced Support for Training (FTPs)

Q

How should training providers ascertain if a self-sponsored individual is a (i) licensed representative or (ii) general insurance agent is an eligible participant under the Financial Training Scheme (FTS)?

A
The licensed representative or registered agent should provide a letter of support from his/her Financial Institution (FI) Principal when enrolling for the during course.
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Enhanced Support for Training (FTPs)

Q

Are Goods and Services Tax (GST) supported under the enhanced course fee subsidy and the IBF Credit?

A
For self-sponsored individual, the enhanced course fee subsidies under the IBF Standards Training Scheme (IBF-STS) and IBF Credit will be applied to the course fee inclusive of the prevailing GST amount. For company-sponsored individual, the enhanced course fee subsidies and IBF Credit are only applicable to the course fee excluding the GST amount.
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Enhanced Support for Training (FTPs)

Q

How should the claim for the enhanced course fee subsidy and the IBF Credit be submitted if the cohort for the IBF recognised course comprise of both grant eligible and ineligible trainees.

A
In cases where the IBF recognised course is attended by both eligible and ineligible trainees, the course fees should be apportioned based on total number of trainees in the class. The claim for the enhanced course fee subsidy and IBF Credit should be submitted for eligible trainees only.
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Enhanced Support for Training (FTPs)

Q

How should the enhanced course fee subsidy and IBF credit be reflected on invoices for IBF recognised course?

A
Your company issued invoice for IBF recognised courses should include your organisation, the IBF recognised course code and name, course dates, participant’s name, sponsoring company, full fee amount, enhanced course fee subsidy, IBF Credit, GST amount as well as payable amount, where applicable.
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Enhanced Support for Training (FTPs)

Q

What will happen if the company-sponsored individual or the self-sponsored individual (a) drops out halfway through the course; or (b) did not pass the assessment for the course?

A
The individual will not be eligible for the course fee subsidy and the IBF Credit if he/she drops out halfway through the course or did not pass the assessment. The training provider will be expected to take reasonable steps to claw back the disbursed course fee subsidy and IBF Credit from the self-sponsored individual or the sponsoring company and return the monies recovered to IBF within 3 months from the completion of the course for the cohort.
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Enhanced Support for Training (FTPs)

Q

If a company sponsored or self-sponsored individual has enrolled for an e-learning course, what would be the equivalent of a class commencement date?

A
The course commencement date will be the date that the e-learning access is granted.
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Enhanced Support for Training (FTPs)

Q

Can we submit the enhanced course fee subsidy and IBF Credit claim before the IBF Portal is ready?

A
All claims for the enhanced course fee subsidy and IBF Credit will only be accepted from 1 May 2020. Prior to this, you may download a copy of the enhanced course fee subsidy claim worksheet from the IBF portal to prepare your submission.
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Enhanced Support for Training (FTPs)

Q

How long will IBF take to process the enhanced course fee subsidy and IBF Credit claim submitted for self-sponsored individuals?

A
IBF will take approximately 20 working days from date of claim submission, if the documents submitted and accurate and complete. Longer processing time may be required in certain cases (e.g. incomplete or inaccurate submissions, Direct Credit Authorisation form not submitted to IBF or non-standard cases). As we are in the process of making system changes to the IBF Portal for the enhanced schemes, we will only be able to accept claims applications from 1 May 2020.
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Enhanced Support for Training (FTPs)

Q

Is there a deadline for the submission of the enhanced course fee subsidy and IBF Credit claim?

A
For IBF accredited courses commencing on or after 8 April 2020 to 31 December 2020 “advanced disbursement period”, the application must be submitted to IBF within 1 month from the completion of the course. For IBF accredited courses commencing on or after 1 January 2021 to 31 Dec 2021, the application must be submitted to IBF within 1 month from the completion of the course.‍
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Enhanced Support for Training (FTPs)

Q

What if the eligible sponsoring company is not able to furnish their sponsored staff’s personal details such as NRIC?

A
In cases where an eligible sponsoring company is not able to furnish their sponsored staff’s personal details, the training provider should charge the company the full course fee, and issue relevant documents such as the invoice and certificate of completion in a timely manner, to facilitate the company’s claims once their employees’ training has been completed.
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Enhanced Support for Training (FTPs)

Q

What are the documents to be submitted as part of the enhanced course fee subsidy and IBF Credit claim application?

A
You will be required to submit an enhanced course fee subsidy claim worksheet as part of the claim application.
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Enhanced Support for Training (FTPs)

Q

What is the claim submission process for company sponsored or self-sponsored individuals who have already registered and paid full fee for courses commence on or after 8 April 2020?

A
For IBF accredited courses commencing on or after 8 April 2020, up to 31 December 2020 (Advanced Disbursement Period), you may submit a claim for the enhanced course fee subsidy and IBF Credit to IBF for reimbursement to the self-sponsored participants once you have confirmed the course run and registration for that particular run has been closed.
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Enhanced Support for Training (FTPs)

Q

How does my company submit the enhanced course fee subsidy claim and IBF Credit for company-sponsored individuals and self-sponsored individuals?

A
We understand that as we switch to a nett fee arrangement, training providers will want to be able to claim the outstanding amount from IBF as soon as possible.
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Enhanced Support for Training (FTPs)

Q

Will self-sponsored individuals be eligible for the enhanced course fee subsidy and IBF Credit if they have already registered and were invoiced at nett fee based on the original funding quantum, for courses that will commence on or after 8 April 2020?

A
For self-sponsored individuals who have paid nett fees based on the original funding quantum for courses that will commence on or after 8 April 2020, please refer to the table below for the action to be taken by the training provider.
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Enhanced Support for Training (FTPs)

Q

Will the course fee subsidy and the IBF Credit also apply to self-sponsored or company sponsored individuals who have...

A
The enhanced course fee subsidy will apply to IBF recognised courses that commence on or after 8 April 2020, up to 31 December 2021. The IBF Credit applies only to IBF recognised courses that commence on or after 8 April 2020, up to 31 December 2020.
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Enhanced Support for Training (FTPs)

Q

Will I still need to submit a claim for company-sponsored individuals that are charged full fees?

A
No, the training provider will not need to submit the claim on behalf of the sponsoring company.
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Enhanced Support for Training (FTPs)

Q

How soon do I have to transit to a nett fee model? Is there a separate application process?

A
This is in line with SkillsFuture Singapore which requires approved training providers to operate based on a nett fee model.No separate application is required for training providers to transition from full fee to nett fee. Training providers that cannot transition to a nett fee model by 31 May 2020 should write in separately to IBF.
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Enhanced Support for Training (FTPs)

Q

Why are we moving to a nett fee model?

A
The enhanced course fee subsidy and the IBF Credit will be disbursed in advance to help alleviate cashflow challenges that individuals, employers or training providers may face during this time.
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Enhanced Support for Training (FTPs)

Q

Is my company still required to perform Audit / Compliance Certification for claim submission?

A
Yes, please refer to the certification requirement stated in the claim submission page.
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Enhanced Support for Training (FIs)

Q

How long will IBF take to process my company’s Training Allowance Grant submission?

A
IBF will take approximately 20 working days from date of claim submission to process your claim, upon receipt of complete and accurate documentation for the claim. Longer processing time may be required in certain cases (e.g. incomplete or inaccurate submissions or non-standard cases).
View answer page →
Enhanced Support for Training (FIs)

Q

Is there a deadline for the submission of the Training Allowance Grant?

A
Application must be submitted to IBF no later than 3 months from the end of the month of the completion of your employees’ training.
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Enhanced Support for Training (FIs)

Q

How can my company apply for an IBF Portal account?

A
To apply for an IBF Portal account, please click here or visit https://www.ibf.org.sg/ and click on portal login at the top right hand of the page. You will need the following items handy for application:
View answer page →
Enhanced Support for Training (FIs)

Q

How does my company apply for the Training Allowance Grant on behalf of (i) licensed representatives who are agents of my company or (ii) General Insurance (GI) agents who have completed IBF recognised courses?

A
A Financial Institution (FI) principal can submit a training allowance grant claim on behalf of its licensed representatives or registered agents through the IBF Portal upon course completion. Claimants will be required to include relevant documentation, including a certification of course completion, as part of the claim application.
View answer page →
Enhanced Support for Training (FIs)

Q

How does my company apply for the Training Allowance Grant for my employees?

A
Financial Institutions and eligible FinTech firms can submit a training allowance grant claim through the IBF Portal upon course completion. Claimants will be required to include relevant documentation, including a certification of course completion, as part of the claim application.
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Enhanced Support for Training (FIs)

Q

Can courses recognised under Core FAA / SFA CPD be eligible for Training Allowance Grant?

A
No, courses recognised under Core FAA / SFA CPD are for the provision of Core FAA / SFA CPD hours only.
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Enhanced Support for Training (FIs)

Q

Can an in-house developed course be eligible for Training Allowance Grant?

A
Yes, in-house developed course(s) that are accredited under IBF Standards Training Scheme (IBF-STS) or Financial Training Scheme (FTS) will be eligible for the Training Allowance Grant.
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Enhanced Support for Training (FIs)