Q

Is there a deadline for the submission of the Training Allowance Grant for eligible Infocomm Media Development Authority (IMDA) recognised courses?

A
Application must be submitted to IBF no later than 3 months from the end of the month of the completion of your employees’ training. Please ensure that the claim records for the month are consolidated for submission (...)
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Enhanced Support for Training (FIs)

Q

What types of deep technology courses are eligible for the Training Allowance Grant?

A
With effect from 12 August 2020, Infocomm Media Development Authority (IMDA) recognised courses will be eligible for the Training Allowance Grant under the Financial Training Scheme. Please refer to the eligible courses here (...)
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Enhanced Support for Training (FIs)

Q

Does my company need to submit claims for company-sponsored staff to qualify for the enhanced course fee subsidy and the IBF Credit for the eligible Infocomm Media Development Authority (IMDA) recognised courses?

A
You will need to submit a claim for enhanced course fee subsidy and the IBF Credit for eligible IMDA recognised courses (...)
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Enhanced Support for Training (FIs)

Q

What types of deep technology courses are eligible for the enhanced course fee subsidy and the IBF Credit?

A
With effect from 12 August 2020, Infocomm Media Development Authority (IMDA) recognised courses will be eligible for the Enhanced Course Fee Subsidy and IBF Credit under the Financial Training Scheme. Please refer to the eligible courses here (...)
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Enhanced Support for Training (FIs)

Q

How is Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD hours accorded for an accredited course?

A
Core FAA/SFA CPD hours are accorded in multiples of 0.5 hour. For example, if your accredited course duration is 45 minutes, the Core FAA/SFA CPD hour that will be accorded will be 30 minutes.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Can a Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD course be concurrently recognised under the IBF Standards Training Scheme (IBF-STS) or Financial Training Scheme (FTS)?

A
Core FAA/SFA CPD only courses are not eligible for course fee subsidy. Please apply for FTS + Core FAA/SFA or IBF-STS + Core FAA/SFA if you intend for course to be eligible for course fee subsidy.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Does the course to be submitted for accreditation under the Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD need to have an assessment?

A
Yes, all courses to be eligible for accreditation under Core FAA / SFA CPD need to have an assessment component.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Is e-learning course accepted for Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD course?

A
Yes, e-learning course is eligible for accreditation under Core FAA/SFA if the course duration is at least 30 minutes and comprise of an assessment component. Training provider will need to ensure that the following measures are in place (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

How long does IBF take to accredit course for Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD?

A
IBF will take approximately 20 working days from date of submission to process your course application, upon receipt of complete and accurate submission. Longer processing time may be required in certain cases (e.g. incomplete or inaccurate submissions, long response time from applicants).
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What is the course validity period for course accredited under Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD?

A
Course accredited under Core FAA / SFA CPD will be valid for a period of 2 years.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the modes of payment for Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD course accreditation fees?

A
Payment can be made via credit card or interbank GIRO.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Do I need to pay for application fee for course accreditation under Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD?

A
Yes, non-refundable application fees of $200 (before GST) is applicable for course accreditation under Core FAA / SFA CPD (...)
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Q

What are the documents to be submitted for accreditation as a Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD course?

A
You are required to submit supporting documents such as course outline, training and assessment materials, CVs of course developers and trainers. You may view the application requirements in the IBF portal.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the criteria for accreditation as a Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD course?

A
Courses will be evaluated based on the following criteria (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What is Core Financial Advisers Act (FAA) / Securities & Futures Act (SFA) CPD accreditation?

A
Appointed FAA/SFA representatives are expected to undergo continuing education to keep abreast of developments in the financial advisory industry and update their skills and knowledge in relation to the type of financial advisory services they provide (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Is e-learning course accepted for recognition under Financial Training Scheme (FTS)?

A
Yes, e-learning course is eligible for recognition under the FTS if the course duration is at least 30 minutes and comprise of an assessment component. Training provider will need to ensure that the following measures are in place (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

How long does IBF take to recognise course under the Financial Training Scheme (FTS)?

A
IBF will take approximately 20 working days from date of submission to process your course application, upon receipt of complete and accurate submission. Longer processing time may be required in certain cases (e.g. incomplete or inaccurate submissions, long response time from applicants).
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What is the course validity period for course recognised under the Financial Training Scheme (FTS)?

A
Course recognised under FTS will be valid for a period of 2 years.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the modes of payment available for Financial Training Scheme (FTS) course recognition fees?

A
Payment can be made via credit card or interbank GIRO.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Do I need to pay for application fee to apply for course recognition under Financial Training Scheme (FTS)?

A
Yes, non-refundable application fees of $200 (before GST) is applicable for course recognition under FTS (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the documents to be submitted as part of course recognition under Financial Training Scheme (FTS)?

A
You are required to submit supporting documents such as course outline, training and assessment (if applicable) materials, CVs of course developers and trainers. You may view the application requirements in the IBF portal.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the criteria for course recognition under Financial Training Scheme (FTS)?

A
Courses will be evaluated based on the following criteria (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

If my course has been accredited by Infocomm Media Development Authority (IMDA) or SkillsFuture Singapore (SSG), can I concurrently seek accreditation under the IBF Standards Training Scheme?

A
For such courses to be accredited under the IBF-STS, please ensure that the course has been enhanced and is contextualised to be relevant to the financial services industry. There should be clear differentiation in terms of content and programme name for accreditation under the IBF-STS.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Do I need to seek approval from IBF for any material changes made to the IBF accredited course?

A
Yes, accredited provider needs to inform IBF via the IBF portal of any changes in its management, organisational structure and accredited course details, including but not limited to the following (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Does the course to be submitted for accreditation for Generic Skills & Competencies (GSC) need to be financial services contextualised?

A
Yes, course accreditation for GSC must be financial services contextualised.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What is the difference between Technical Skills & Competencies (TSC) and Generic Skills & Competencies (GSC)?

A
TSCs comprise occupation/ job-specific knowledge, skills and abilities that a person needs to have to perform the various tasks required in his/her job role whilst GSCs comprises broad skills that are applicable across all job roles.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Is there a requirement on the course duration and number of assessment questions to be eligible for accreditation under IBF Standards Training Scheme?

A
There is no prescribed duration or number of questions to be addressed in the assessment course. The course duration and the assessment questions should adequately address the depth & breadth of the abilities listed in the Technical Skill and Competency / Generic Skill and Competency document.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

How many skills does a course need to address to be eligible for accreditation under IBF Standards Training Scheme?

A
The course to be submitted for accreditation under IBF Standards Training Scheme must be aligned to at least one (1) Technical Skills & Competencies (TSC) or Generic Skills & Competencies (GSC).
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Are e-learning courses accepted for accreditation under IBF Standards Training Scheme (IBF-STS)?

A
Yes, e-learning courses are accepted. Training provider will need to ensure that the following measures are in place (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

How long does IBF take to accredit courses under IBF Standards Training Scheme (IBF-STS)?

A
IBF will take approximately 2 months from date of submission to process your course application, upon receipt of complete and accurate submission. Longer processing time may be required in certain cases (e.g. incomplete or inaccurate submissions, long response time from applicant, substantial non-fulfilment of content to skills standards).
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What is the course accreditation validity period for recognition under IBF Standards Training Scheme (IBF-STS)?

A
Courses accredited under IBF-STS are valid for a period of 5 years (except for Future-Enabled Skills which will be valid for 2 years)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the modes of payment available for payment of accreditation fees?

A
Payment can be made via credit card or interbank GIRO.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Is there any other fee that is payable?

A
The Accredited Provider shall be required to pay an annual fee based on total course enrolment for the previous year. Payable fee as outlined in table (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Do I need to pay for application fee to apply for course accreditation under IBF Standards Training Scheme (IBF-STS)?

A
Yes, non-refundable application fees for course accreditation under IBF Standards Training Scheme are as follow (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the documents to be submitted as part of course accreditation under IBF Standards Training Scheme?

A
You are required to submit supporting documents such as course outline, training and assessment plan, training and assessment materials, CVs of content developers/trainers/assessor and validation record by independent panel/subject matter experts, course fee justification. You may view the application requirements in the IBF portal.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Will the course to be submitted for accreditation under the IBF Standards Training Scheme (IBF-STS) needs to have an assessment?

A
Yes, all courses to be eligible for accreditation under IBF-STS need to have an assessment component.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are Future-Enabled Skills?

A
Future-Enabled Skills is a suite of horizontal capabilities that are important for finance practitioners. These skills will complement existing functional and technical skills required across various job functions (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What is the Skills Framework for Financial Services?

A
The Skills Framework for Financial Services (SFw for FS) provides key information on sector, career pathways, occupations/job roles, as well as existing and emerging skills required for 157 financial services job roles. The SFw for FS covers a total of 121 technical skills & competencies and 18 generic skills & competencies.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the criteria for course accreditation under IBF Standards Training Scheme?

A
Course will be evaluated based on the following criteria (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

As an IBF approved training provider, can I decide on the fee charging model of my IBF Standards Training Scheme ("IBF-STS") or Financial Training Scheme (“FTS”) courses?

A
All IBF recognised courses (except for assessment only qualification programme and conference) should be on a nett fee model. For training provider who might not be able to immediately charge nett fee on their course, please write to IBF separately.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What is the application fee to apply for Organisation Eligibility application?

A
Organisation Eligibility application fee for course recognition under IBF Standards Training Scheme and Financial Training Scheme is waived.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

My company is exempted from filing audited financial statements under ACRA. Will my unaudited statement be accepted for IBF-STS or FTS Organisation Eligibility application?

A
IBF accepts unaudited financial statements only if your company is exempted from audit under ACRA. The full set of management accounts will be required to be submitted to IBF at point of Organisation Eligibility application (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

Is there a validity period for IBF organisation eligibility?

A
There is no renewal required for IBF Organisation Eligibility. On an ongoing basis, IBF will monitor the IBF approved training providers’ course delivery quality and fulfilment of the terms & condition. For providers accredited under IBF Standards Training Scheme, bi-annual continuous improvement review will be conducted.‍
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

How long will IBF take to review the organisation eligibility application?

A
IBF will take approximately 20 working days from date of submission to process your organisation eligibility application, upon receipt of complete and accurate documentation. Longer processing time may be required in certain cases (e.g. incomplete or inaccurate submissions).
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

How can my company apply for an IBF Portal account?

A
You will need the following items for application (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the types of companies that are eligible to apply for course recognition under the IBF Standards Training Scheme ("IBF-STS") or Financial Training Scheme ("FTS")?

A
Eligible companies must be (i) Singapore-based financial institutions regulated by MAS (licensed or exempt by MAS), (ii) Institutes of Higher Learning (IHLs), (iii) FinTech firms certified by the Singapore FinTech Association (SFA) or (iv) Financial Training Providers (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What is the IBF-STS and FTS course fee support?

A
(Click to read full course fee support)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the benefits for applying for IBF accreditation under IBF Standards Training Scheme ("IBF-STS") and Financial Training Scheme ("FTS")?

A
IBF accredited courses under the IBF-STS are subjected to an independent review by the IBF to ensure that the training institution and courses meet industry standards. IBF accreditation therefore serves as an industry-endorsed mark of quality for training providers looking to offer courses to Singapore's financial industry (...)
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

What are the IBF Standards Training Scheme and Financial Training Scheme?

A
The IBF Standards Training Scheme ("IBF-STS") provides course fee subsidies to eligible company-sponsored individuals and self-sponsored individuals who complete training and assessment courses accredited under the Skills Framework for Financial Services. The Financial Training Scheme ("FTS") provides course fee subsidies to eligible company-sponsored individuals who complete financial sector-specific training courses recognized under FTS.
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Course Accreditation (IBF-STS, FTS, FAA) CPD

Q

How do I submit my programmes for programme recognition?

A
For more information on the programme recognition process, please click here.
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IBF Portal (FIs)

Q

I have a valid IBF portal account, but I am unable to submit claims, what should I do?

A
The IBF portal account will require an activated funding module before you can submit claims (...)
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IBF Portal (FIs)

Q

I have a valid IBF portal account, but I am unable to submit claims, what should I do?

A
The IBF portal account will require an activated funding module before you can submit claims. Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit details under the financial information tab, choose “Yes, I intend to submit training subsidies on behalf of my participants.” Please submit the direct credit authorisation form (endorsed by the bank with the relevant signatories) via email to membership@ibf.org.sg. Please note that the funding module can only be activated after IBF receives the scanned copy of the endorsed direct credit authorisation form.
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IBF Portal (FIs)

Q

How do I know the amount of funding that I am entitled to?

A
Please refer to this page for more info.
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IBF Portal (FIs)

Q

How do I submit claims?

A
The financial training provider must have a valid IBF portal to submit claims.
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IBF Portal (FIs)

Q

How to edit the information after the application has been submitted via IBF portal?

A
Applicant is unable to edit the application form once submitted. Please write to membership@ibf.org.sg so that the membership team can return the application form to you for edits before resubmission.
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IBF Portal (FIs)

Q

Where can I find out more about the Digital Acceleration Grant (DAG)?

A
You may refer to MAS website or write to fintech_office@mas.gov.sg
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Enhanced Support for Training (FIs)

Q

How can I apply for an IBF portal account/membership?

A
All applications can be done online via the IBF website portal page (...)
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IBF Portal (FIs)

Q

What is the difference between IBF Portal Account and IBF membership?

A
The IBF portal account is free to set up and is used for submit training grant claims or training syllabus for accreditation under IBF-STS scheme. The IBF membership comes with a membership fee that is based on the staff strength of the applicant entity (...)
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IBF Portal (FIs)

Q

I forgotten my password to my account, how do I reset it?

A
You can reset your password on the login page. Due to your company’s firewall security policy, this email may be in your junk mail folder.
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IBF Portal (Individuals)

Q

I forgotten my password to my account, how do I reset it?

A
You can reset your password on the login page. Due to your company’s firewall security policy, this email may be in your junk mail folder.
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IBF Portal (FIs)

Q

Do I need to mail the hardcopy documents to IBF?

A
No. Hardcopies of the documents are not required. Please email the scanned copies to membership@ibf.org.sg
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IBF Portal (FIs)

Q

Can I apply for IBF membership?

A
Only MAS licenced financial institution, exempt entity and relevant industry association are eligible to apply for the IBF membership.
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IBF Portal (FIs)

Q

How do I update financial information?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit details under the financial information tab. Please submit the direct credit authorisation form (endorsed by the bank with the relevant signatories) via email to membership@ibf.org.sg
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IBF Portal (FIs)

Q

How do I update change from full fee course structure to nett fee course structure?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit details under the financial information tab. Choose nett fee structure. Please submit the direct credit authorisation form (endorsed by the bank with the relevant signatories) via email to membership@ibf.org.sg. For more information on the claims submission process, please click here.
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IBF Portal (FIs)

Q

How do I update my organisational profile?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit profile accordingly.
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IBF Portal (FIs)

Q

How do I add administrator roles to my account?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and click manage user, click add administrator. Key in details of the administrator and select the role (s).
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IBF Portal (FIs)

Q

How do I replace a Management Representative?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and click manage user, click add MR. Key in details of the MR and select the role (s).
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IBF Portal (FIs)

Q

How do I edit the Management Representative details?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on my profile on the top right hand side and update profile. Save and submit changes.
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IBF Portal (FIs)

Q

How do I update the CEO details?

A
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit details under profile. Please submit the application form (endorsed with relevant signatories) and an official letter informing of the change in the CEO via email to membership@ibf.org.sg. Hardcopies of the documents are not required.
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IBF Portal (FIs)

Q

I have previously attended and completed the Non-Examinable Course conducted by IBF. Can I request for an IBF letter to show that I completed the training?

A
Yes. Please write in to exams@ibf.org.sg with a scanned copy of your NRIC/ID. Please note that there is an admin fee of $47+GST per letter. The letter will be couriered to your delivery address within 7 working days.
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Exams

Q

I noticed that I can view online copies of my past examination results on the IBF Portal. Can I use these online copies of my examination results as official result slips?

A
Yes. Your exam results can be viewed online and can be used as evidence of your official exam result. If you wish to obtain a printed result slip, you may request for a Duplicate Result Slip online through the IBF Portal.
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Exams

Q

What if I want to have a printed copy of my exam results?

A
You can request to purchase a Duplicate Result Slip through the IBF Portal. There is a fee of $47+GST for each result slip. IBF will courier the Duplicate Result Slip to your delivery address within 7 working days.
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Exams

Q

Will I get a certificate on passing my examination?

A
No. You will not receive any printed result slips or certifications after your exam. You may however, download and print a copy of your exam result from the IBF Portal 1 working day after your exam.
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Exams

Q

When will I know my results?

A
You will be informed of your result immediately after you complete and submit your exam. The system will calculate your score and display your exam result transcript on your screen. You will be able to access an e-copy of your exam result transcript by logging into your IBF Portal account 1 working day after your exam.
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Exams

Q

Can I find out which questions I have answered correctly?

A
No. You will however, be able to analyse your performance using the score band and weakness analysis.
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Exams

Q

Will I be able to tell how well I did on my exam?

A
Yes. In addition to knowing your exam grade, your exam transcript will show the score band and weakness analysis (...)
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Exams

Q

What are the exam grades for the IBF Examinations?

A
You will be given either a grade of Pass, Fail or Absent on your exam.
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Exams

Q

What types of exam questions will be used in the IBF Examinations?

A
There are three types of questions: Multiple Choice Questions (MCQs), Multiple Response Questions (MRS) and Case Study Questions (...)
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Exams

Q

Is there any training course that I can attend to prepare for the IBF Examinations?

A
There are various training providers that run preparatory courses for the IBF Examinations. IBF does not however vouch for the quality of these courses as they are third party providers.
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Exams

Q

What are application-based questions?

A
Application-based questions test a candidate’s ability to apply knowledge and concepts (for example, to determine, analyse, establish, predict, solve) in practical work situations.
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Exams

Q

If I just read the study guide, will I be able to answer all the questions and pass the IBF Examinations?

A
We would encourage you to also refer to the relevant rules, codes or other textbooks in the study guide footnotes and recommended readings if you do not fully understand the concepts in the study guide (...)
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Exams

Q

What types of questions will be tested in the IBF Examinations?

A
The study guides contain samples of the types of questions that will be tested in the exam. You may also refer to Q46 of the FAQs for more information (...)
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Exams

Q

How much time should I spend to prepare for my exam?

A
The recommended study hours for the IBF Examinations are shown below. The actual number of study hours required will vary depending on individuals’ prior knowledge & experience (...)
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Exams

Q

Can I purchase a hard copy study guide?

A
No. IBF has stopped selling hard copy study guides with effect from 9 October 2018.
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Exams

Q

Will I be informed if there is an update to the study guide?

A
IBF will inform all registered candidates if there is major update to your study guide. For minor updates, candidates are expected to refer to the Study Guides Updates page on the IBF website.
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Exams

Q

Will I still be able to access the electronic study guide if I re-schedule my examination?

A
Yes. Your access to the study guide will be extended till your revised examination date.
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Exams

Q

Will my access to the electronic study guide expire?

A
Yes. Your access to the study guide will expire after your scheduled examination.
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Exams

Q

Will IBF provide study guides upon registration for the IBF Examinations?

A
Yes. Upon successful registration for an examination, you will receive an email with a link to the electronic/PDF study guide. Alternatively you can log into your IBF Portal account to access the PDF study guide.
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Exams

Q

What kinds of items am I allowed / not allowed to bring into the Examination Room?

A
Please refer to the Personal Belongings Policy set out in the IBF Examination Rules & Regulations, Para 4.4 (...)
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Exams

Q

What happens if I arrive late for the examination?

A
If you arrive more than 15 minutes after the commencement of the examination, you will not be allowed to sit for the examination and will be considered as being absent from the examination. The grace period of 15 minutes after examination start time is to provide for exceptional and extenuating circumstances only.
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Exams

Q

What time should I arrive for my examination?

A
You would be allowed to enter the IBF Assessment Centre from 10am for examinations in the morning, and from 2.30pm for examinations in the afternoon. You are advised to arrive at the MAS Building AT LEAST 30 MINUTES before the start of your examination. This is to ensure that you have enough time to clear the MAS Building security and register for the examination at IBF before your examination starts. IBF is located within the MAS Building, and all visitors must clear MAS Security procedures before they can proceed to the IBF Assessment Centre at the 13th Floor.
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Exams

Q

What happens if I realise that I made a mistake in my examination registration details on the day of my exam?

A
You will not be allowed to sit for the examination and you will have to re-enrol for another session. No refunds of examination fees will be given (...)
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Exams

Q

What happens if I forget to bring my identification document on the day of the examination?

A
You will not be allowed to sit for the examination without proper identification and you will have to re-enrol for another session. As the examination administrator, IBF has to fulfil its obligation to verify candidates’ identity before they are permitted to take an examination. No refunds of examination fees will be given.
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Exams

Q

What identification documents are required when I turn up on the day of the examination)?

A
You must bring your original valid photo identification document (NRIC, passport, Singapore driver licence) on the examination day. The ID is needed for identity verification before you are permitted to take the examination (...)
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Exams

Q

Are MCs from Traditional Chinese Medicine (TCM) practitioners recognised by IBF?

A
Yes. IBF will recognise medical certificates (MCs) that are issued by licensed healthcare institutions that are registered with the Singapore Medical Council, TCM Practitioners Board or the Singapore Dental Council.
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Exams

Q

What if I am unable to meet the deadline for a free reschedule of my examination session?

A
You may submit an appeal to IBF (exams@ibf.org.sg) if you are unable to meet the timelines stipulated above due to extenuating circumstances.
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