What time should I arrive for my examination?
You would be allowed to enter the IBF Assessment Centre from 10am for examinations in the morning, and from 2.30pm for examinations in the afternoon. You are advised to arrive at the MAS Building AT LEAST 30 MINUTES before the start of your examination. This is to ensure that you have enough time to clear the MAS Building security and register for the examination at IBF before your examination starts. IBF is located within the MAS Building, and all visitors must clear MAS Security procedures before they can proceed to the IBF Assessment Centre at the 13th Floor.View answer page →
What happens if I arrive late for the examination?
If you arrive more than 15 minutes after the commencement of the examination, you will not be allowed to sit for the examination and will be considered as being absent from the examination. The grace period of 15 minutes after examination start time is to provide for exceptional and extenuating circumstances only.View answer page →
What kinds of items am I allowed / not allowed to bring into the Examination Room?
Please refer to the Personal Belongings Policy set out in the IBF Examination Rules & Regulations, Para 4.4 (...)View answer page →
When is the next available examination date and how often are the examinations conducted?
IBF runs several examination sessions every week. The examinations will commence at either 11am or 3.30pm. To check for available dates/sessions, please login to the IBF Portal. Only dates or sessions shown on the pop-up calendar can be selected for registration.View answer page →
How often will new examination dates be released on the IBF Portal?
On the second Friday of every month, new dates for the examinations will be released on a monthly basis.View answer page →
What are the exam grades for the IBF Examinations?
You will be given either a grade of Pass, Fail or Absent on your exam.View answer page →
Can I find out which questions I have answered correctly?
No. You will however, be able to analyse your performance using the score band and weakness analysis.View answer page →
When will I know my results?
You will be informed of your result immediately after you complete and submit your exam. The system will calculate your score and display your exam result transcript on your screen. You will be able to access an e-copy of your exam result transcript by logging into your IBF Portal account 1 working day after your exam.View answer page →
Will I get a certificate on passing my examination?
No. You will not receive any printed result slips or certifications after your exam. You may however, download and print a copy of your exam result from the IBF Portal 1 working day after your exam.View answer page →
What if I want to have a printed copy of my exam results?
You can request to purchase a Duplicate Result Slip through the IBF Portal. There is a fee of $47+GST for each result slip. IBF will courier the Duplicate Result Slip to your delivery address within 7 working days.View answer page →
I noticed that I can view online copies of my past examination results on the IBF Portal. Can I use these online copies of my examination results as official result slips?
Yes. Your exam results can be viewed online and can be used as evidence of your official exam result. If you wish to obtain a printed result slip, you may request for a Duplicate Result Slip online through the IBF Portal.View answer page →
I have previously attended and completed the Non-Examinable Course conducted by IBF. Can I request for an IBF letter to show that I completed the training?
Yes. Please write in to email@example.com with a scanned copy of your NRIC/ID. Please note that there is an admin fee of $47+GST per letter. The letter will be couriered to your delivery address within 7 working days.View answer page →
I am on medical leave on my examination day. How do I re-schedule the examination date?
You must contact IBF by telephone at +65 6220 8566 on the day of your examination, and email a copy of your medical / hospitalisation certificate (MC) to IBF Exams at firstname.lastname@example.org, within 5 working days from the original exam date (...)View answer page →
What if I am unable to meet the deadline for a free reschedule of my examination session?
You may submit an appeal to IBF (email@example.com) if you are unable to meet the timelines stipulated above due to extenuating circumstances.View answer page →
Are MCs from Traditional Chinese Medicine (TCM) practitioners recognised by IBF?
Yes. IBF will recognise medical certificates (MCs) that are issued by licensed healthcare institutions that are registered with the Singapore Medical Council, TCM Practitioners Board or the Singapore Dental Council.View answer page →
What identification documents are required when I turn up on the day of the examination)?
You must bring your original valid photo identification document (NRIC, passport, Singapore driver licence) on the examination day. The ID is needed for identity verification before you are permitted to take the examination (...)View answer page →
What happens if I forget to bring my identification document on the day of the examination?
You will not be allowed to sit for the examination without proper identification and you will have to re-enrol for another session. As the examination administrator, IBF has to fulfil its obligation to verify candidates’ identity before they are permitted to take an examination. No refunds of examination fees will be given.View answer page →
What happens if I realise that I made a mistake in my examination registration details on the day of my exam?
You will not be allowed to sit for the examination and you will have to re-enrol for another session. No refunds of examination fees will be given (...)View answer page →
Will IBF provide study guides upon registration for the IBF Examinations?
Yes. Upon successful registration for an examination, you will receive an email with a link to the electronic/PDF study guide. Alternatively you can log into your IBF Portal account to access the PDF study guide.View answer page →
Will my access to the electronic study guide expire?
Yes. Your access to the study guide will expire after your scheduled examination.View answer page →
Will I still be able to access the electronic study guide if I re-schedule my examination?
Yes. Your access to the study guide will be extended till your revised examination date.View answer page →
Will I be informed if there is an update to the study guide?
IBF will inform all registered candidates if there is major update to your study guide. For minor updates, candidates are expected to refer to the Study Guides Updates page on the IBF website.View answer page →
How much time should I spend to prepare for my exam?
The recommended study hours for the IBF Examinations are shown below. The actual number of study hours required will vary depending on individuals’ prior knowledge & experience (...)View answer page →
What types of questions will be tested in the IBF Examinations?
The study guides contain samples of the types of questions that will be tested in the exam. You may also refer to Q46 of the FAQs for more information (...)View answer page →
If I just read the study guide, will I be able to answer all the questions and pass the IBF Examinations?
We would encourage you to also refer to the relevant rules, codes or other textbooks in the study guide footnotes and recommended readings if you do not fully understand the concepts in the study guide (...)View answer page →
Is there any training course that I can attend to prepare for the IBF Examinations?
There are various training providers that run preparatory courses for the IBF Examinations. IBF does not however vouch for the quality of these courses as they are third party providers.View answer page →
What types of exam questions will be used in the IBF Examinations?
There are three types of questions: Multiple Choice Questions (MCQs), Multiple Response Questions (MRS) and Case Study Questions (...)View answer page →
During my examination, I was unsure about some of my answers. I answered those questions and marked those questions as “KIV”. Will those answers be considered in my final score?
All correctly answered questions, including those marked as “KIV”, will be tabulated in the final score.View answer page →
How do I know if my registration is successful? Will I receive any form of acknowledgement/ notification for my online registration?
Once your online registration is accepted by us, a tax invoice will be displayed (please print a copy for your record). An email confirmation will also be sent to the email address you have provided to IBF. You can also view and reprint your invoice once you have successfully registered by logging into your account in the IBF Portal.View answer page →
Can I get a refund for the examination fees paid?
IBF will NOT entertain any requests for refunds of examination fees, for example in instances of sickness, business or travel arrangements, etc. The only cases where IBF would consider granting refunds are for cases of serious illness or bereavement, and you will need to produce supporting documents as may be required by IBF (...)View answer page →
Can I reserve a date / seat for the IBF Examinations over the phone?
IBF will not accept examination reservations over the phone. Examination registration must be done online via the IBF Portal.View answer page →
Why do I need to provide my personal particulars when registering for an examination?
IBF continues to collect individuals’ personal data including NRIC, as the IBF Examinations comprise of regulatory and industry examinations that assess the exam candidates’ competency and application of knowledge relating to various requirements under the relevant rules, regulations or industry requirements (...)View answer page →
Would I have to provide my credit card details to IBF?
Under no circumstances would IBF ask for your credit card details. All credit card details provided by the candidate is done on the eNets payment server. For security reasons, IBF is not allowed to perform online transactions on behalf of the candidate.View answer page →
How safe is it to do credit card transactions online?
All registrations through the IBF website where you provide the credit card details will be encrypted using SSL (Secure Socket Layer), which is a widely recognised security standard for Internet transactions. SSL encrypts data transferred between you and the server and renders it unreadable to anyone who might intercept it.View answer page →
What should I do when I am directed to an "access denied" page when I click on the date for registration?
Your page time limit could have expired. Try to refresh your page to continue with your registration.View answer page →
Why am I directed to a "registration full" page after entering my registration details?
As our registration system allocates seats based on a first-come-first-serve basis, your seat could have been booked by another candidate before you managed to complete your transaction. Please choose another available date for your examination.View answer page →
If I am unable to make it for my examination session, can I reschedule the session to another person?
No, you are not allowed to transfer their assessment registration to another person. You are only allowed to reschedule the examination in your own name. You have to reschedule the examination by 12pm the working day before the original examination date. An administrative fee of $75 + GST will be charged for each rescheduling of exam session.View answer page →
If I can't make it for my examination, is there any way that I could defer my examination date/session and how long is the notification period to IBF?
You can reschedule to another examination date/session online and there will be a fee of $75 + GST for each reschedule of examination date. You need to reschedule your examination date at least 1 working day (before 12pm) before the original examination date. Rescheduling of examination must be done online on the IBF Portal.View answer page →
I have registered for my examination with the wrong name and/or identification number. Am I allowed to make any changes?
In the event of an error or unforeseen circumstance, you may request to change your name or identification number provided during the exam registration. Please write in to IBF Exams (firstname.lastname@example.org) before 12pm, 1 working day before your registered exam date (...)View answer page →
I will not have my original passport on the day of the exam. What other valid ID can I present on the examination day in order to be allowed to sit for my examination?
You can present the original documentation from the embassy or immigration office which states the passport number / identification number which you had used to complete your exam registration, in order to be allowed to sit for your examination.View answer page →
I have signed up for the wrong examination module. Am I allowed to change to another module?
No. Changes in examination modules or papers are NOT allowed.View answer page →
Am I allowed to transfer my examination registration to another person or candidate?
No. Transfers of registrations to other persons or candidates are strictly NOT allowed.View answer page →
How can I register for the CMFAS / CACS / FMRP / CBCE Examinations (“IBF Examinations")?
All exam registrations must be done online through the IBF Portal. To register for an examination, please login to the IBF PortalView answer page →
Do I need a user name and/or password to register for the IBF Examinations online?
Yes. You need to create an IBF Portal Individual Account (...)View answer page →
What are the available dates that I can register for the IBF Examinations?
Please login to the IBF Portal to view the available examination dates.View answer page →
Can I register for other dates that are not shown on the IBF examinations schedule?
No. Only the dates shown as available on the examinations calendar schedule are open for registrations.View answer page →
How do I apply for a corporate account to sign up for examinations on behalf of my colleagues?
To create a Corporate Account on the IBF Portal, please go to the IBF Home page and click on “Portal Login”, followed by “Sign up here”. Please note that only 1 account may be created per organisation. The organisation would be identified by the Unique Entity Number (“UEN”), which is the ACRA’s Registry of Companies (ROC) number of the entity.View answer page →
I am an employee of a member company of IBF. Can I still register for the examinations at the member rate if I register as an individual online?
Yes. To enjoy the member rate, you can either register through your company’s corporate account or through individual online registration by providing (...)View answer page →
Am I allowed to register for more than one examination at the same time?
Yes. You are allowed to register for multiple examination papers within the same transaction on the IBF Portal. However you are not allowed to register for multiple examination papers within the same exam session (i.e. same exam date and time).View answer page →
What modes of payment do you accept for registration?
For individual registrations, you can pay by credit card (VISA or Mastercard). For corporate registrations, you can pay by credit card (VISA or Mastercard) or bank transfer (...)View answer page →
How will COVID-19 affect IBF Exams?
IBF would like to assure candidates that social distancing measures announced by the Taskforce are strictly adhered to. These measures include health and travel declaration, temperature taking, social distancing when queuing for registration, hand sanitisers for use, alternate seating in our examination rooms and daily sanitisation of our examination rooms. Yes, you can defer your exam, please submit a request in writing to email@example.com. IBF’s Exam team will contact you via email upon receipt of your request.View answer page →
How do I register for exam slots?
Exam sessions are closed for registration at 12 pm one working day before the date of exam. However, you can log into IBF Portal to check for any available slots as some candidates may have rescheduled thus opening up slots. As the Portal exam registration system is a “Live” system, slots become available when candidates cancel/postpone/defer their booked sessions. This will then be released and available for others to book. IBF Portal will release 3 months of exam dates at any time.View answer page →
Are we able to retrieve our previous certification?
Yes. Please email us at firstname.lastname@example.org if you require a past exams results slip. For IBF Fellows / Distinguished Fellows, please email email@example.com.View answer page →
Are study guides and revision papers available for all exam modules?
Yes, all exam modules come with a study guide that you can download from your portal account upon registration for an exam. All study guides are in PDFs and access will expire on the day of your registered exam. We do not offer any past year examination papers. Please refer to the study guide to prepare for your exams.View answer page →