I have a valid IBF portal account, but I am unable to submit claims, what should I do?
The IBF portal account will require an activated funding module before you can submit claims.
Please note that only Management Representative (MR) are authorised to edit this. Click on organisation profile and edit details under the financial information tab, choose “Yes, I intend to submit training subsidies on behalf of my participants.” Please submit the direct credit authorisation form (endorsed by the bank with the relevant signatories) via email to email@example.com. Please note that the funding module can only be activated after IBF receives the scanned copy of the endorsed direct credit authorisation form.